Fully Managed Support

Industry leading and award winning FireHost offers 24x7x365 fully managed support with no extra support charges or hidden fees.

Cloud Hosting Support

FireHost offers incredible cloud hosting support. Live chat, support tickers and telephone support are available 24 hours a day, 7 days a week.

Proactive Support Meets Control and Visibility

Secure Cloud Automation Plus Certified, Consultative Engineers

Every customer receives assistance on their terms, real-time visibility into the secure cloud services, proactive system and infrastructure monitoring and capable incident response. In addition, surcharges never apply when you take advantage of the numerous technical resources at your service. We take pride in providing automation with a human touch.

Fully Managed Support Included

FireHost support configures and monitors the full environment from the data center to the operating system and database.

Consultative, certified engineers
Compliance analysts on staff
Accredited security operations center
Incident monitoring and proactive response
In-house support available 24x7x365
Support via ticket, phone or chat

Systems Always at Your Service

An integrated portal and toolset provides reliable control, real-time visibility, and the convenience of mobile access.

Global dashboard for server management
Three ways to scale without downtime
Real-time reporting on blocked attacks
Granular resource utilization dashboards
API connectivity for automation and mobility
Environment monitoring (network/security)

Central Command Center for your Secure Cloud Hosting Relationship with FireHost

Built to exceed our customers' expectations, the FireHost portal provides secure server management, real-time reports on security and resource utilization, multiple contact methods (ticket and chat) and full ticket history, as well as transparent user and billing controls. Tune and scale secure cloud servers, replicate VMs, receive alerts and maintenance notifications and peruse the knowledgebase online or with a custom mobile application, built using the robust API.